How will my order ship?

5 Star Equine Products primarily uses UPS to ensure your package arrives by the estimated delivery date. Most orders are sent Standard Delivery. For faster delivery, you can upgrade your shipping, for an additional fee, to an Expedited Delivery option. To upgrade your shipping, make your selection during checkout.

When will my order arrive?

The information below should be used as a guide. The most accurate information will always be the estimated delivery date and tracking number for your order. You will receive an emailed invoice with tracking number the day that your order leaves our warehouse.

• UPS Ground - 1-5 Business Days - Delivery based on distance to destination View U.S. Ground Maps
• UPS 3 Day Select – 3 Business Days
• UPS 2nd Day Air – 2 Business Days typically by the end of the day
• UPS 2nd Day Air AM – 2 Business Days typically by 10: 30 a.m.
• UPS Next Day Air Saver - Next Business Day Delivery typically by 3:00 p.m.
• UPS Next Day Air - Next Business Day Delivery typically by 10:30 a.m.

Can I have my order sent to another address?

Yes, you can have your order sent directly to an address that's different than the billing address.

What are my domestic and international shipping options?

5 Star Equine Products ships worldwide! Certain shipping methods may not be available for some locations. Please note that Standard Shipping & Handling is only available within the contiguous 48 states. 5 Star Equine Products customers outside the US can view their available shipping options when checking out or call Customer Service for information regarding S&H options.

Can I ship my order to a P.O. Box or military APO/FPO address?

Most items can be shipped to a P.O. Box or military APO/FPO address. Some restrictions may apply.

Do you charge a handling fee?

5 Star Equine Products charges a small per box handling fee. The fees are as follows:

• 1 Box – $8.50
• 2 Boxes – $11.50
• 3 Boxes – $13.50
• 4 Boxes – $15.50